FAQ

Shipping

How long does shipping take?
Most orders ship within 1-3 business days and arrive within 7-14 business days depending on your location.

Do you ship internationally?
Please check available shipping options at checkout for your country.

Orders & Returns

What is your return policy?
See our Refund Policy page for full details on returns and exchanges.

Can I change or cancel my order?
Contact us as soon as possible after placing your order. We can make changes before it ships.

Products

Are your products safe for kittens?
Product pages list age and size recommendations where relevant. If you're unsure, feel free to contact us before ordering.

Do you offer a warranty?
If an item arrives damaged or defective, contact us within 7 days of delivery and we'll make it right.

Contact

Still have a question? Reach out through our Contact page and we'll get back to you as soon as we can.